Talk to someone, without judgement
The National Gambling Helpline is free and confidential, 24 hours a day, seven days a week. Call 1800 858 858, or visit Gambling Help Online for online support. Help is available for you and for someone affected by another person's gambling.
Set a stopping point before starting
- Set a money limit that leaves essential spending untouched.
- Decide how much time you will spend, and take breaks away from the screen.
- Do not borrow to gamble or increase spending to chase a loss.
- A bonus deadline is not a reason to exceed your limit.
If it becomes difficult to stop, step away and speak with a support service. Gambling should never be treated as income or a solution to financial pressure. Kingmaker states an 18+ age requirement.
Taking a break from an account
Ask the operator's support team about limits and self-exclusion. Make the request explicit and keep the response. Self-exclusion and ordinary account closure are different requests; ask how balances and pending withdrawals will be handled before choosing ordinary closure.
Do not create another account to get around an exclusion or a limit. If you feel pressure to return, independent counselling and practical blocking tools can help you make the break easier to maintain.
What BetStop covers
BetStop — the National Self-Exclusion Register covers Australian licensed online and phone wagering providers. It is not a universal exclusion from every gambling website and should not be assumed to close or block a Kingmaker account.
The Australian Government's gambling support directory lists national and regional assistance. You do not need to wait for a crisis to seek help.
Support details reviewed against the Australian Government directory and BetStop on 15 November 2026.